WHO GROOMS MY PET:
Elizabeth is the Owner and ONLY groomer.
WHAT IS INCLUDED IN THE GROOMING:
Every grooming includes bath, blow dry, nail clipping, teeth brushing, ear cleaning, haircut and anal glands expressed upon request.
HOW LONG DOES THE GROOMING TAKE:
We treat each pet individually therefore they each have their own needs to be met. On average a full grooming takes about 2 hours. We call as soon as your pet is finished!
HOW MUCH DOES A GROOMING COST:
Price depends on the size of your dog and the condition of their coat. Please call for an estimate!
DO YOU GROOM CATS:
No, we do not groom cats. Only dogs, bunnies and guinea pigs!
DOES MY PET INTERACT WITH OTHER PETS:
We do not allow pets to mingle with each other for safety reasons.
WHERE IS MY PET KEPT WHEN NOT GETTING GROOMED:
Most pets are kept in their own stainless steel kennel. We do have leash hooks on the walls if your pet is not comfortable being in a kennel.
HOW OFTEN SHOULD I GET MY PET GROOMED:
On average we say 6-8 weeks if your dog requires a haircut and we recommend getting their nails trimmed in between groomings.
CAN I DROP OFF MY DOG BEFORE WORK AND PICK UP WHEN I GET OFF:
We prefer that your pet gets picked up within an hour of us notifying you that they are finished.
CAN I TIP THE GROOMER:
Gratuities are welcome and most appreciated!
DO I NEED AN APPOINTMENT TO BRING MY PET IN:
We are appointment based and recommend calling at least a week in advance to get the date and time you need. Saturday’s are our busiest day!
ARE WE ACCEPTING NEW CLIENTS:
I am the only groomer at Once Upon A Grooming and I always strive to give each pet that comes in the individual attention they need, a high quality groom and a great stress free overall experience. Therefore I have decided in order to maintain these qualities that Once Upon A Grooming has come to be recognized for, I will not be accepting any NEW clients at this time. I do not have a time frame as to when I will be accepting NEW clients again but I will notify you as soon as I feel comfortable doing so once again.